Where is my order?

Where is my order? 

Please refer to the order lookup page here to check the status of your order. A tracking link is provided on the order look-up page, and will have the most accurate status of your order location. 

Status is delivered but I did not receive my order.

If your order shows that it was delivered, but you did not receive it. Please double check with your neighbors, your mailbox, with any reception/front desk, and you local post office (if delivered by USPS). Some USPS orders are delivered a few days after the item is scanned as delivered, so you may want to wait a few days to pass. If you have looked in all of these places, and still have not received the parcel, then please send us a message for assistance. 

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