Returns & Exchanges
- Our policy lasts 30 days after the order is placed. If 30 days have gone by from the order date, unfortunately, we can't offer you a refund/exchange.
- If the return/exchange does not pass inspection, it will be mailed back to you.
- Please return the item in the condition it was packaged and sent. If there is excessive wrinkling, the return is subject to denial.
- All items must be unworn and unwashed.
- We cannot accept any underwear or socks for hygiene reasons.
- Original tags must be attached.
- Items covered in animal/human hair will NOT be accepted.
- Items that smell like smoke, cologne, or deodorant cannot be accepted.
- It may take up to 7 business days for returns to be processed (even longer after a launch).
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. If your return is denied, then it will be sent back to you.
Please send all returns, with the packing slip/order number included, to:
- 826 Summer Park Drive Suite 800 Stafford, Texas 77477
Late or missing refunds
Packages will be processed on a first come basis. Please allow up to 7 business days for our return department to process your refund. You will be notified via email once your order has been refunded. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted (1-5 business days). Next contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us below.
- We do not accept returns for Sale/Clearance items.
- We do not cover shipping costs for returns/exchanges at this time.
- If you return an item, shipping cost is NOT refunded.
- We do not accept returns or exchanges after 30 days